Terms of Service

Effective Date: April 10, 2026 | Last Updated: April 10, 2026

Please Read Carefully: These Terms of Service constitute a legally binding agreement between you and Mod Pizza. By accessing or using our website, services, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

1. Acceptance of Terms

Welcome to Mod Pizza, accessible at pizzmod.click (the "Website"). These Terms of Service ("Terms," "Agreement") are entered into between Mod Pizza ("Company," "we," "us," or "our") and you, the individual or entity accessing or using our Website and services ("User," "you," or "your").

By visiting our Website, creating an account, placing an order, subscribing to our newsletter, or otherwise interacting with our digital platforms or physical locations, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of our Website and services.

These Terms apply to all visitors, customers, registered users, and any other individuals who access or use our services in any manner. Your continued use of the Website following any modifications to these Terms constitutes your acceptance of the revised Terms.

If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority, you must not accept these Terms and may not use the services.

2. Description of Services

Mod Pizza is a food service company operating in the United States. Through our Website at pizzmod.click and associated digital platforms, we offer the following services:

Online Food Ordering: Customers may browse our menu, customize their orders, and place online orders for pickup or delivery at participating locations.
Menu Information: We provide detailed information about our food and beverage offerings, including ingredient lists, nutritional information, and allergen disclosures to the extent available.
Account Management: Registered users may create and maintain personal accounts to save preferences, track order history, and manage loyalty rewards.
Loyalty and Rewards Programs: Eligible customers may participate in our rewards programs, subject to separate program-specific terms and conditions.
Promotions and Special Offers: We may offer discounts, coupons, special pricing, and limited-time offers through our Website, email communications, or third-party platforms.
Customer Support: We provide customer support via email at [email protected] and through other available channels to assist with inquiries, complaints, and order-related issues.
Catering Services: Where available, customers may place catering orders for events, corporate gatherings, and group dining experiences through our Website or by contacting us directly.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. The availability of certain services may vary by location and may be subject to additional terms.

3. Eligibility and User Accounts

3.1 Age Requirements

Our Website and services are intended for individuals who are at least thirteen (13) years of age. If you are under the age of eighteen (18), you may only use our services with the consent and supervision of a parent or legal guardian. By using our services, you represent and warrant that you meet these age requirements.

We do not knowingly collect personal information from children under the age of thirteen (13) without verifiable parental consent. If we discover that we have inadvertently collected such information, we will take prompt steps to delete it in accordance with applicable law, including the Children's Online Privacy Protection Act ("COPPA").

3.2 Account Registration

Certain features of our Website require you to create a registered account. When registering, you agree to:

Provide accurate, current, and complete information during the registration process;
Maintain and promptly update your account information to keep it accurate, current, and complete;
Maintain the security and confidentiality of your account credentials, including your password;
Accept full responsibility for all activities that occur under your account;
Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have provided false or misleading information, or if your account has been used in violation of these Terms.

4. User Obligations and Prohibited Activities

4.1 General Obligations

As a user of our Website and services, you agree to:

Use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations;
Treat our staff, delivery personnel, and other customers with respect and dignity;
Provide accurate payment information and billing details when placing orders;
Pick up your orders within a reasonable time frame when placing in-store or curbside pickup orders;
Ensure that any delivery address you provide is accurate and accessible;
Review allergen and nutritional information prior to placing an order if you have dietary restrictions or allergies.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

Using our Website or services for any unlawful, fraudulent, or deceptive purpose;
Attempting to gain unauthorized access to any portion of our Website, servers, or any systems or networks connected to our services;
Using automated tools, bots, scrapers, or similar technology to collect data from our Website without our prior written consent;
Transmitting any viruses, malware, ransomware, or other harmful code through our Website;
Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
Posting, uploading, or transmitting any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable;
Using our services to send unsolicited communications, spam, or promotional materials;
Interfering with or disrupting the integrity or performance of our Website or related services;
Circumventing any security measures, content protection systems, or access controls implemented on our Website;
Engaging in any activity that could impose an unreasonable or disproportionately large load on our infrastructure;
Reproducing, duplicating, copying, selling, or reselling any portion of our services without our express written permission;
Submitting false, fabricated, or misleading reviews, feedback, or ratings about our products or services;
Exploiting promotions, coupons, or loyalty rewards programs through fraudulent means or in violation of applicable program rules;
Using our services to engage in any form of commercial solicitation without our prior written consent.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and potential legal action to the fullest extent permitted by applicable law.

5. Food Orders, Payments, and Refunds

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase the selected food items at the prices listed. We reserve the right to accept or reject any order at our sole discretion. Order confirmation does not constitute our acceptance of your offer until the order is confirmed and processed.

Menu items, prices, and availability are subject to change without prior notice. We make reasonable efforts to display accurate and current information, but we do not guarantee that all menu items will be available at all times or at all locations.

5.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD). Applicable federal, state, and local taxes will be calculated and added to your order total at checkout. Tax rates may vary depending on your location and the nature of the items ordered. We reserve the right to correct any pricing errors that may appear on our Website.

5.3 Payment Terms

We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By providing your payment information, you represent and warrant that:

You are authorized to use the payment method provided;
The payment information you provide is accurate and complete;
You will pay all charges incurred in connection with your order at the prices in effect at the time the order is placed.

All payments are processed through secure third-party payment processors. We do not store your full payment card information on our servers. Your payment information is handled in accordance with applicable Payment Card Industry Data Security Standards (PCI DSS).

5.4 Cancellations and Refunds

Due to the perishable nature of food products, our ability to process cancellations and issue refunds is limited. Cancellation requests must be submitted promptly after placing an order, as food preparation may begin immediately. Refund eligibility will be determined on a case-by-case basis at our sole discretion. If you receive an incorrect or incomplete order, please contact us at [email protected] as soon as possible, and we will work to resolve the issue in a fair and timely manner.

6. Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information for our menu items. However, our food is prepared in facilities that may handle common allergens, including but not limited to wheat, gluten, dairy, eggs, nuts, soy, and shellfish. Cross-contamination is possible, and we cannot guarantee that any menu item is free from allergens.

It is your sole responsibility to review all available allergen and nutritional information and to make informed decisions regarding your food choices. If you have severe food allergies or specific dietary requirements, we strongly encourage you to contact us directly before placing an order. Mod Pizza shall not be liable for any allergic reactions or adverse health events arising from your consumption of our food products.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, materials, and features available on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website (collectively, "Content"), are the exclusive property of Mod Pizza or its licensors and are protected by applicable United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.

The Mod Pizza name, logo, taglines, and all related marks, designs, and designations are trademarks or registered trademarks of Mod Pizza. Nothing in these Terms shall be construed as granting you any license or right to use our trademarks without our prior express written consent.

7.2 Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and services for your personal, non-commercial purposes. This license does not include the right to:

Reproduce, copy, or duplicate any portion of our Content;
Sell, resell, or commercially exploit any portion of our Website or Content;
Modify, adapt, translate, or create derivative works based on our Content;
Frame or mirror any portion of our Website on any other website or platform;
Use any meta tags or other hidden text using our name or trademarks without written permission.

7.3 User-Generated Content

If you submit, post, or transmit any content, reviews, comments, suggestions, feedback, or other materials to us ("User Content"), you grant Mod Pizza a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe upon the intellectual property rights or other rights of any third party.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

We comply with applicable federal and state privacy laws, including, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act). For more information about your privacy rights and our data practices, please review our Privacy Policy or contact us at [email protected].

9. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Mod Pizza. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.

Your interactions with third-party websites and services are governed solely by the terms and policies of those third parties. We encourage you to review the terms and privacy policies of any third-party website you visit. The inclusion of any link on our Website does not constitute an endorsement, approval, or recommendation by Mod Pizza of the linked website or its operators.

10. Disclaimer of Warranties

IMPORTANT DISCLAIMER: THE FOLLOWING SECTION CONTAINS IMPORTANT LIMITATIONS ON OUR LIABILITY. PLEASE READ CAREFULLY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MOD PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON OUR WEBSITE;
WARRANTIES THAT DEFECTS IN OUR WEBSITE WILL BE CORRECTED;
WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS FOR YOUR PARTICULAR DIETARY NEEDS OR HEALTH CONDITION.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOD PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
DAMAGES ARISING FROM YOUR RELIANCE ON ANY INFORMATION OR CONTENT AVAILABLE THROUGH OUR WEBSITE;
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
DAMAGES ARISING FROM ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF OUR SERVICES;
DAMAGES ARISING FROM ANY ALLERGIC REACTIONS OR ADVERSE HEALTH EVENTS RELATED TO CONSUMPTION OF OUR FOOD PRODUCTS, WHERE YOU WERE PROVIDED WITH ALLERGEN INFORMATION AND CHOSE TO PROCEED;
PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OUR SERVICES.

IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO MOD PIZZA IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states do not allow the limitation or exclusion of liability for certain types of damages, so some of the above limitations may not apply to you. In such states, our liability will be limited to the maximum extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Mod Pizza, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms or any applicable law or regulation;
Your use of our Website or services, including any orders you place;
Your User Content or any content you submit, post, or transmit through our Website;
Your violation of any third-party rights, including intellectual property rights or privacy rights;
Your negligence, willful misconduct, or fraudulent acts;
Any misrepresentation made by you in connection with your use of our services.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which you reside or, where no such state law applies, the laws of the State of Washington, without giving effect to any choice or conflict of law provisions.

Subject to the dispute resolution provisions set forth in Section 14 below, you consent to the exclusive jurisdiction of the federal and state courts located within the United States for the resolution of any disputes not subject to mandatory arbitration. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

We comply with all applicable federal laws, including regulations issued by the Federal Trade Commission (FTC) governing unfair or deceptive acts and practices in commerce, as set forth in the FTC Act (15 U.S.C. § 45). Users located in California acknowledge that their use of our services may be subject to the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and the California Consumer Protection statutes.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute with us informally. Please contact us at [email protected] with a written description of your complaint and your proposed resolution. We will attempt to respond within thirty (30) days. If we are unable to resolve the dispute informally within sixty (60) days of your initial contact, either party may proceed with formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court, you and Mod Pizza agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of our services, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, rather than in court.

The arbitration shall be conducted by a single, neutral arbitrator. The arbitration may be conducted via telephone, videoconference, written submissions, or in-person as agreed by the parties. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

You and Mod Pizza agree that each party may bring claims against the other only in their individual capacity and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

14.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent imminent harm. Claims that qualify for small claims court may be brought in the appropriate small claims court.

15. Term and Termination

15.1 Duration

These Terms shall remain in full force and effect for as long as you use our Website or services, maintain a registered account with us, or have any pending orders or outstanding obligations with us.

15.2 Termination by You

You may terminate your account and discontinue use of our services at any time by contacting us at [email protected] and requesting account deletion. Please note that termination of your account does not relieve you of any obligations incurred prior to termination, including payment for completed orders.

15.3 Termination by Us

We reserve the right to suspend, restrict, or terminate your access to our Website and services, with or without notice, for any reason, including but not limited to:

Violation of these Terms or any applicable law;
Fraudulent, abusive, or illegal activity;
Failure to pay for orders or repeated chargebacks;
Conduct that we determine, in our sole discretion, is harmful to our business, employees, other customers, or third parties.

15.4 Effect of Termination

Upon termination of these Terms or your account, all rights and licenses granted to you hereunder shall immediately terminate. Provisions of these Terms that by their nature should survive termination, including but not limited to Sections 7 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), and 14 (Dispute Resolution), shall survive any termination of these Terms.

16. Changes to These Terms

We reserve the right to modify, update, or revise these Terms at any time in our sole discretion. When we make material changes to these Terms, we will provide notice by:

Posting the updated Terms on our Website at pizzmod.click with a new "Last Updated" date;
Sending an email notification to registered users at the email address associated with their account; and/or
Displaying a prominent notice on our Website homepage.

Your continued use of our Website or services following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue use of our services immediately.

17. Severability

If any provision of these Terms is held by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

18. Waiver

No waiver by Mod Pizza of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Mod Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver shall only be effective if made in writing and signed by an authorized representative of Mod Pizza.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the Website, constitute the entire agreement between you and Mod Pizza with respect to your use of our Website and services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter herein.

20. Force Majeure

Mod Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions or regulations, power outages, internet or telecommunications failures, strikes, or supply chain disruptions. We will make reasonable efforts to resume normal operations as promptly as possible following the occurrence of any such event.

21. Assignment

You may not assign, delegate, or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. Mod Pizza may freely assign, transfer, or delegate its rights and obligations under these Terms, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets, without restriction and without notice to you, to the extent permitted by applicable law.

22. Accessibility

Mod Pizza is committed to making our Website and services accessible to individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1. If you experience difficulty accessing any portion of our Website or services due to a disability, please contact us at [email protected], and we will make reasonable efforts to provide you with the information or service you need through alternative means.

23. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your use of our Website, or our services, please contact us using the information below:

Company Name	Mod Pizza
Website	pizzmod.click
Email Address	[email protected]

We will make every reasonable effort to respond to your inquiries within a timely manner. For urgent matters related to food safety or serious health concerns, please contact your local emergency services or health authority in addition to reaching out to us.

Acknowledgment: By using the Website at pizzmod.click or placing an order with Mod Pizza, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be bound by all of their provisions. If you do not agree to these Terms, please discontinue use of our Website and services immediately.