Privacy Policy

This Privacy Policy explains how Mod Pizza ("we," "us," "our," or the "Company"), operating the website pizzmod.click, collects, uses, discloses, and protects your personal information when you visit our website, place orders, use our digital services, or otherwise interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner, in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

Please read this Privacy Policy carefully. By accessing or using our website at pizzmod.click, placing an order, subscribing to our communications, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our services immediately.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

1. About Us and How to Contact Us

Mod Pizza is a food service business operating through our digital platform at pizzmod.click. We provide online food ordering, delivery, catering inquiries, loyalty programs, and related customer services. For all privacy-related inquiries, concerns, or requests, you may contact us using the information below:

Our privacy team is available to respond to all inquiries within a reasonable timeframe, and no later than 45 days from receipt of a verifiable consumer request, consistent with applicable law.

2. Information We Collect

We collect various categories of personal and non-personal information to provide you with our food services and digital experiences. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you create an account, place an order, subscribe to marketing communications, participate in promotions, or contact us for support, you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: First name, last name, username or screen name.
• Contact Information: Email address, telephone number, mailing address, and delivery address.
• Account Credentials: Password and security questions (stored in encrypted form).
• Payment Information: Credit card number, debit card number, billing address, and other payment details. Note: We do not store full payment card details on our servers. Payment processing is handled by PCI-DSS-compliant third-party payment processors.
• Order Information: Your food preferences, dietary requirements, order history, customizations, and special requests.
• Communications: Messages, feedback, reviews, survey responses, and support requests you send to us.
• Loyalty Program Information: Membership details, reward points balance, redemption history, and preferences.
• Marketing Preferences: Communication preferences and subscription choices.

2.2 Information Collected Automatically

When you access our website at pizzmod.click, we automatically collect certain technical and usage data through cookies, web beacons, pixels, and similar tracking technologies, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information.
• Log Data: IP address, access times and dates, pages visited, referring URL, time spent on pages, links clicked, and error logs.
• Location Information: General geographic location derived from your IP address. With your explicit consent, we may collect more precise location data to provide delivery services or suggest nearby locations.
• Usage Data: Information about how you navigate and interact with our website, including search queries, menu browsing behavior, items added to cart, and order completion rates.
• Cookie Data: Information stored in cookies and similar technologies on your device. Please see Section 8 of this Privacy Policy for more information about our cookie practices.

2.3 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you choose to connect your social media account (such as Facebook, Google, or Apple) to our website for login or sharing purposes, we may receive your public profile information, email address, and profile picture from that platform.
• Analytics Providers: Aggregated and anonymized data from analytics partners to help us understand website performance and user behavior.
• Marketing Partners: Information about your interests and online behaviors from advertising partners to help us deliver more relevant promotions.
• Delivery Service Partners: Confirmation details and delivery status updates when we use third-party delivery platforms.
• Payment Processors: Transaction confirmation and fraud detection signals from our payment processing partners.

2.4 Sensitive Personal Information

In limited circumstances, we may collect sensitive personal information such as dietary restrictions related to health conditions or religious requirements (e.g., allergen information, halal, kosher, vegan preferences) when you voluntarily provide this information to customize your order. We use this information solely for the purpose of fulfilling your food order and do not use it for profiling, targeted advertising, or any other secondary purpose without your explicit consent.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including online orders, catering requests, and delivery arrangements.
• Creating and managing your customer account.
• Processing payments and preventing fraudulent transactions.
• Sending order confirmations, receipts, delivery updates, and related transactional communications.
• Providing customer support and responding to your inquiries, complaints, and feedback.
• Administering our loyalty rewards program and tracking your points and benefits.

3.2 Analytics and Service Improvement

• Analyzing website usage patterns and user behavior to improve our platform, menu offerings, and overall customer experience.
• Conducting internal research, audits, and testing to enhance the performance, security, and functionality of our website.
• Generating aggregated and anonymized statistical reports about our customer base and service usage.
• Understanding customer preferences to develop new products and services.

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, special offers, and information about new menu items or services, where you have provided consent or where permitted by applicable law.
• Displaying personalized advertisements on our website and on third-party platforms based on your browsing history and preferences.
• Conducting targeted marketing campaigns through social media platforms and digital advertising networks.
• Administering contests, sweepstakes, and promotional events.

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal obligations.
• Enforcing our Terms of Service and other applicable policies.
• Detecting, investigating, and preventing fraud, security breaches, and other illegal or unauthorized activities.
• Protecting the rights, property, and safety of our Company, our customers, and the public.
• Responding to lawful requests from government authorities and law enforcement agencies.

3.5 Business Operations

• Maintaining accurate business records and performing internal administrative functions.
• Evaluating and facilitating business transactions such as mergers, acquisitions, or asset sales.
• Communicating with you about changes to our policies, terms, or services.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf, including:

• Payment Processors: To securely process credit card and debit card transactions.
• Delivery Partners: Third-party delivery platforms and couriers to fulfill your food delivery orders.
• Cloud Hosting Providers: To host our website, databases, and infrastructure securely.
• Email and Communication Service Providers: To send transactional and marketing emails.
• Analytics Providers: Such as Google Analytics, to help us understand website usage and performance.
• Advertising Networks: To deliver targeted advertisements on our behalf across the web.
• Customer Support Platforms: To manage and respond to customer inquiries efficiently.
• Fraud Prevention Services: To detect and prevent fraudulent transactions and account activities.

All service providers are contractually required to use your information only as necessary to provide services to us and to maintain appropriate security measures protecting your data. They are not permitted to use your data for their own independent purposes.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, court order, subpoena, or other legal process.
• Respond to requests from law enforcement agencies, government authorities, or regulatory bodies.
• Enforce our Terms of Service or other agreements.
• Investigate potential violations of our policies or applicable law.
• Protect the safety, rights, or property of our Company, our customers, or others.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring or successor entity. We will notify you of any such change via email or prominent notice on our website, and the successor entity will be required to honor the commitments made in this Privacy Policy or obtain your consent before using your data in a materially different way.

4.4 With Your Consent

We may share your personal information with third parties for any other purpose with your explicit prior consent.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other business purposes without restriction.

5. Data Security

We take the security of your personal information seriously and implement a combination of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction.

5.1 Technical Measures

• Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Transport Layer Security (TLS) technology. Sensitive data, including passwords and payment information, is encrypted at rest using AES-256 encryption.
• Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection and prevention systems, and continuous network monitoring to protect against cyberattacks.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All access is logged and audited.
• Secure Payment Processing: Payment card data is handled by PCI-DSS compliant payment processors. We do not store complete payment card numbers on our servers.
• Regular Security Testing: We conduct periodic vulnerability assessments and penetration testing to identify and remediate potential security weaknesses.

5.2 Administrative Measures

• Employee privacy and security training programs.
• Data handling policies and procedures for all staff members.
• Background screening for employees with access to sensitive data.
• Data breach response and incident management procedures.

5.3 Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law, including applicable state breach notification laws. Notifications will be provided without undue delay and will include information about the nature of the breach, the categories of data affected, and the steps you can take to protect yourself.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable U.S. privacy laws. We are committed to honoring these rights as described below.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

6.2 Rights Available to All U.S. Residents

Regardless of your state of residence, we offer all users the following rights:

• Right of Access: You may request access to the personal information we hold about you by logging into your account or contacting us at [email protected].
• Right to Correction: You may update or correct inaccurate information in your account settings or by contacting us directly.
• Right to Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Sending an email to: [email protected] with the subject line "Privacy Rights Request."
• Visiting our website at: pizzmod.click and using the privacy request form if available.

We will acknowledge receipt of your request within 10 business days and will respond substantively within 45 days. If we require additional time (up to an additional 45 days), we will notify you of the extension. We may need to verify your identity before processing your request to protect the security of your account.

You may designate an authorized agent to submit a request on your behalf. We will require verification that the agent is authorized to act on your behalf and may require you to confirm the request directly.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, and support our business operations. The following general retention periods apply:

When personal information is no longer required, we will securely delete, anonymize, or de-identify it in accordance with our data retention and disposal procedures.

8. Cookie Policy Overview

Our website at pizzmod.click uses cookies and similar tracking technologies to enhance your user experience, analyze website performance, and deliver personalized content and advertisements. This section provides a brief overview of our cookie practices.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function correctly. These include session management cookies, shopping cart cookies, and security cookies. These cannot be disabled.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited and error messages received. This helps us improve our website. Examples include Google Analytics cookies.
• Functional Cookies: These cookies allow the website to remember your preferences and settings, such as your language preference, saved addresses, and menu customizations.
• Marketing and Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may be set by us or by our advertising partners. They remember that you have visited our website and this information may be shared with other organizations such as advertisers.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings or through our cookie consent management tool available on our website. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features, such as placing orders or accessing your account.

You may also opt out of interest-based advertising by visiting:

• Network Advertising Initiative (NAI) Opt-Out
• Digital Advertising Alliance (DAA) Opt-Out
• Google Analytics Opt-Out Browser Add-On

For a complete description of the cookies we use, their specific purposes, and their retention periods, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Our website at pizzmod.click, including all online ordering, account registration, loyalty program enrollment, and marketing communications, is intended solely for individuals who are 18 years of age or older. By using our website and services, you represent and warrant that you are at least 18 years old.

We do not knowingly solicit or collect personal information from children under 18. If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such a notification, we will take steps to promptly delete the child's information from our records, unless we are legally required to retain it.

Our practices comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verifiable parental consent. As noted above, our services are directed exclusively to adults aged 18 and over.

10. International Data Transfers

Mod Pizza is based in the United States, and the personal information we collect is primarily stored and processed within the United States. However, in the course of providing our services, your personal information may be transferred to, stored in, or processed in countries other than your country of residence, including countries that may not have the same level of data protection laws as your home country.

When we transfer personal information internationally, including to our service providers and business partners located outside of the United States, we implement appropriate safeguards to ensure that your personal information remains protected at a level consistent with this Privacy Policy and applicable U.S. law, including through:

• Standard contractual clauses or data processing agreements that include appropriate data protection obligations.
• Transfers to countries that have been recognized as providing an adequate level of data protection.
• Implementation of binding corporate rules for intra-group transfers where applicable.
• Your explicit consent to the transfer where required by applicable law.

By using our services and providing your personal information, you acknowledge and consent to the transfer, processing, and storage of your personal information in the United States and other countries as described in this policy.

11. Links to Third-Party Websites

Our website may contain links to third-party websites, social media platforms, delivery partner platforms, and other online services that are not operated by us. This Privacy Policy applies solely to information collected by pizzmod.click. We are not responsible for the privacy practices or content of third-party websites. We strongly encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

Our website may also include social media sharing buttons, embedded videos, or other third-party content widgets that allow these third parties to collect information about you. These third parties are governed by their own privacy policies, which we encourage you to review.

12. Do Not Track Signals

Some web browsers and mobile devices offer a "Do Not Track" (DNT) setting that signals to websites that the user does not wish to be tracked. Currently, there is no uniform industry standard for recognizing and responding to DNT signals. Our website does not currently respond to DNT signals. However, you can manage your privacy preferences and opt out of certain tracking activities through our cookie consent tool and the opt-out mechanisms described in Section 8 of this Privacy Policy.

In states where Global Privacy Control (GPC) signals are legally recognized (such as California under the CPRA), we will honor GPC signals as a request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.

13. Federal Trade Commission Act Compliance

We are committed to complying with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce. Our privacy practices are designed to be transparent, honest, and consistent with our representations to you. We do not engage in deceptive practices regarding the collection, use, or sharing of your personal information, and we strive to provide you with clear and accurate disclosures about our data practices.

If you believe we have engaged in unfair or deceptive practices regarding your personal information, you may file a complaint with the Federal Trade Commission using the contact information provided in Section 15 of this Privacy Policy.

14. State-Specific Privacy Rights

In addition to California residents' rights described in Section 6, residents of other U.S. states with enacted comprehensive privacy laws may have similar rights, including rights to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of targeted advertising and profiling. These states include, but may not be limited to, Virginia, Colorado, Connecticut, Utah, Texas, Florida, Montana, Oregon, and Delaware.

If you are a resident of any U.S. state with a comprehensive consumer privacy law that grants you rights with respect to your personal information, you may exercise those rights by contacting us at [email protected]. We will honor your rights as required by the law applicable in your state of residence.

Please note that privacy rights may vary by state and are subject to exceptions and limitations under applicable law. We will verify your identity before processing any privacy rights request to prevent unauthorized access to your personal information.

15. How to File a Complaint with Data Protection Authorities

If you have concerns about our privacy practices or believe that we have not adequately addressed your privacy rights request, we encourage you to first contact us directly at [email protected] so that we can work to resolve your concern.

If you are not satisfied with our response, you have the right to escalate your complaint to the appropriate regulatory authority. In the United States, the following authorities oversee privacy and consumer protection matters:

You may also contact your state's consumer protection agency if you believe your consumer privacy rights have been violated under applicable state law.

16. Updates to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our business operations. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our website at pizzmod.click with a new effective date.
• Sending a notification email to the address associated with your account (if applicable).
• Displaying a prominent notice on our website homepage.

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of our services and may request deletion of your account and personal information.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. The date at the top of this document indicates when this Privacy Policy was last updated.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are committed to addressing your concerns promptly and transparently.

When contacting us regarding a privacy rights request, please include your full name, the email address associated with your account (if applicable), a description of your request, and any relevant information to help us verify your identity and process your request efficiently. We will respond to all privacy inquiries within 10 business days of receipt.

This Privacy Policy was last updated on April 10, 2026, and is effective as of that date. This document is governed by the laws of the United States, including but not limited to the California Consumer Privacy Act (CCPA/CPRA) and the Federal Trade Commission Act (FTC Act).